Frequently Asked Questions
Everything you need to know about your AllPokeTCG apparel and gear.
What is the typical shipping time for orders?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do you offer returns or exchanges on apparel?
Yes, we offer a 30-day return policy for all unworn and unwashed clothing items. Please ensure all original tags are attached to be eligible for a full refund or exchange.
How should I care for my AllPokeTCG graphic tees?
To preserve the quality of the prints, we recommend machine washing your garments inside out in cold water and hanging them to dry. Avoid using bleach or ironing directly on the graphics.
Are your products officially licensed?
We pride ourselves on working with verified artists and official distributors to ensure every piece of apparel and accessory meets high-quality industry standards and copyright compliance.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.